Privacy Policy
Last Updated: April 08, 2026
Welcome to StayHere (https://stayhere.co.za/). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with the Protection of Personal Information Act (POPIA) of South Africa and Meta Business Verification requirements.
1. Introduction
StayHere (“we,” “us,” or “our”) operates the website https://stayhere.co.za/, an online travel booking platform and blog focused on South African accommodation. This policy applies to all users of our website and services.
Business Details:
- Business Name: StayHere
- Owner: Anton
- Physical Address: 92 Bram Fischer Dr, Blairgowrie, Randburg 2192, South Africa
- Email: [email protected]
- Phone: +27 83 208 6439
2. Information We Collect
We collect personal information that you voluntarily provide to us when you express interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us.
2.1 Personal Information Provided by You
- Contact Data: Name, email address, phone number, and physical address.
- Booking Data: Information related to accommodation inquiries or bookings made through our platform or via our partners (e.g., NightsBridge).
- Communication Data: Information you provide when contacting us for support or inquiries.
2.2 Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
- Log and Usage Data: IP address, browser type, operating system, referring URLs, and pages viewed.
- Device Data: Information about the device you use to access the website.
- Cookies and Tracking Technologies: We use cookies to enhance your experience and analyze website traffic.
3. How We Use Your Information
We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. We use the information we collect:
- To facilitate account creation and logon process.
- To manage and fulfill bookings and service requests.
- To send administrative information, such as updates to our terms and policies.
- To respond to user inquiries and offer support.
- To improve our website and marketing efforts.
- To comply with legal requirements (e.g., POPIA compliance).
4. Sharing Your Information
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
- Service Providers: We may share data with third-party vendors, such as booking engines (e.g., NightsBridge) or hosting providers, who perform services for us.
- Legal Obligations: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, or judicial proceedings.
- Business Transfers: We may share or transfer your information in connection with any merger, sale of company assets, or acquisition.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to access or store information. You can set your browser to refuse all or some browser cookies, but this may affect the functionality of our website.
6. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no method of transmission over the internet is 100% secure.
7. Your Privacy Rights (POPIA Compliance)
Under the Protection of Personal Information Act (POPIA), you have the following rights:
- Right to Access: You can request a copy of the personal information we hold about you.
- Right to Correction: You can request that we correct or update any inaccurate or incomplete information.
- Right to Objection: You can object to the processing of your personal information for certain purposes.
- Right to Deletion: You can request that we delete your personal information, subject to legal retention requirements.
To exercise these rights, please contact us at [email protected].
8. Meta Business Tools and Advertising
We may use Meta Business Tools (such as the Meta Pixel) to track user interactions and deliver targeted advertisements. By using our website, you acknowledge that Meta may collect or receive information from our website and use that information to provide measurement services and target ads. You can opt-out of the collection and use of information for ad targeting via your Meta account settings.
9. Updates to This Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated “Last Updated” date and will be effective as soon as it is accessible.
10. Contact Us
If you have questions or comments about this policy, you may contact our Information Officer:
Anton
92 Bram Fischer Dr, Blairgowrie, Randburg 2192
Email: [email protected]
Phone: +27 83 208 6439